ShinePhone App DocsFAQs
Frequently asked questions about the ShinePhone App
Common Error Codes & Solutions
Common inverter error codes (Error 100–131), what they mean, and step-by-step troubleshooting.
Inverter Operation & Maintenance Guidelines
Routine inspection and maintenance requirements for keeping the inverter running safely and reliably.
Adjusting Grid-Connection Voltage Parameters
How to widen the inverter's grid-connection voltage range using ShineBus, ShineToolx, or ShineServer.
Wiring Errors, Missing Ground Wire & Improper Lightning Protection
Reversed DC/AC terminals, poor terminal contact, a missing ground wire, and inadequate lightning protection — the common causes and how to fix them.
Insulation Fault ("PV Isolation Low")
What the "PV Isolation Low" message on the LCD means, its possible causes, and how to troubleshoot it.
The Inverter LCD Screen Shows Nothing
Why the inverter LCD stays blank, the possible causes, and how to troubleshoot a missing DC input.
Grid Voltage Out of Range (AC V Outrange)
Why the inverter shows "AC V Outrange" when the mains voltage exceeds its grid-connection voltage range, and how to fix it.
PV System Not Reaching Ideal Output Power
The factors that can keep a PV system from reaching its ideal output power, and the checks to perform before connection.
DC Overvoltage Alarm
Why a DC overvoltage alarm occurs and the recommended PV string voltage ranges for single-phase and three-phase string inverters.
Over-temperature ("Overtemperature" shown on the LCD)
Why the inverter shows an over-temperature warning on the LCD, and how to fix it.
NOAH 2000 Balcony Solar Storage FAQ
Frequently asked questions about the NOAH 2000 Balcony Solar Storage system — charging, storage, waterproofing, monitoring, and working modes.
Growatt Shine3G / ShineGPRS Quick Installation Guide
Step-by-step guide to install the SIM card, wire the RS-232 connection, and register the Growatt Shine3G/ShineGPRS data logger in the ShinePhone app.
Common Error Codes & Solutions
Common inverter error codes (Error 100–131), what they mean, and step-by-step troubleshooting.